Sunday, July 11, 2010

Asking a Monkey for Career Help - Why Not?

A much-needed five week European vacation provided the distance from my work that I needed to regain perspective. It reminded me just how important taking time out is for body, mind and soul.

Unfortunately, taking a few weeks off from the daily grind is something most people believe is impossible these days. We have been conned into feeling that if we are away from our workplaces for more than a week, our jobs, livelihoods and lifestyles are jeopardised. In fact, the opposite is true - without taking time out to recharge we become stale, less competent and likely to make mistakes. Worse still, we become anxious and fretful, but don't see any of this until we gain some distance. Without gaining new perspective, ironically, many of us find our careers pulled from under us (if you don't know what I mean, ask Kevin Rudd - or you may already be saying, 'Kevin who?').

So if you are thinking you can't afford to take time off to get away from your normal surroundings and routine, I challenge you to rethink this now. How much money and time are you spending just propping up your current existence: eating out because you are too tired to shop or cook, gym fees that are hardly ever used, retail therapy or doctor's visits and pills?

Besides taking time off for some R and R, another way to revitalise is to review your career at regular intervals - once or twice a year, if you are not making significant changes. Obviously, if you are contemplating or going through a career change, then there are other things you will need to do as well.

One thing you can do is attend a careers expo. During the last weekend in Melbourne (that's Melbourne, Australia for international readers), I coordinated a stand at the Reinvent Your Career Expo, which is now in its third year. A group of career development practitioners volunteered their time to provide career check-ups and resume reviews, as well as conducting seminars and workshops on a range of issues. We know we were appreciated by those we helped, but we couldn't help everyone, and it was quite obvious to us that a lot of people are lost and confused about their career paths,and about how to get the right kind of assistance.

Our own little poll of people in a workshop we held in the final hour of the expo indicated that expecting to get actual career help from most standholders is, apparently, a waste of time. You might as well go to the zoo and ask the resident babboon. These people had come to the expo because they wanted or needed to do something different with their lives; they wanted something to excite them, to transform their careers - but had found little that was helpful.

They told us there were a lot of course providers wanting to engender interest in the programs they had on offer, others were selling resume or coaching services, some government departments were advertising themselves.

Tragically, no one (besides us) seemed interested in helping these people to actually reinvent their careers. All the other stallholders, apparantly, were self-interested and not concerned at all about the individuals who approached them. This is probably why our stand was always the busiest. Those of us who volunteered our time felt the real pain of those we talked with, and it was good to send quite a few people away with some concrete ideas and follow-up actions.

During and immediately following the expo, I have been wondering why people come to careers expos believing that they will get the answers to their career dilemmas. Most often, they don't and can't. Is it something to do with the way these events are advertised? Perhaps. Here are two reasons why I think careers expos fail to deliver on expectations.

1. Careers expos, like all expos, are essentially large marketing exercises. Instead of a 2 by 2 column in a newspaper, a billboard, or a radio or TV spot, expo organisers sell space for a limited period so that organisations and their potential clients can come together to achieve a common purpose. The reason this fails is because visitors expect something more, a community service perhaps - people to hold their hands and walk them into their new careers. Thus, they do no preparation, and wander from stand to stand hoping that someone will appear, god-like, with a job that is tailor made for them. Reinventing one's career is something that must start and end with the individual. Most of the work that needs to be done happens before and after the expo.

2. The second reason careers expos fail to meet expectations is that people who are wanting to change, improve, or just manage their careers, tend to seek help from all the wrong places. Unfortunately the career development industry - my industry, that requires post-graduate qualifications and experience - is still not understood at all well. This is compounded by the fact that many other industries use the word 'career' in their own titles and advertising, which misleads people into believing that they are career professionals.

For example, recruiters are not terribly interested in a candidate's career, other than whether it is a match for the positions they have to fill; nor do they usually know how to help them with a career change. (I say 'on the whole' because I have friends who are both recruiters and career counsellors/coaches, but these are exceptions to the rule). But people still complain about the recruiter who did not show much interest in them or empathy about their situation. Recruiters are not in the empathy business, they are in the business or getting candidates to pass on to their employer clients.

A course provider is not interested in a person's career development either, they really only want to fill their courses, so a person visiting their stand is a 'potential student',and if that person is uncertain or presents a difficult career dilemma, they will soon be relegated to the 'too hard' basket. This makes good sense; getting people into classes ensures their institution remains viable and they get to keep their jobs.

Do go to careers expos, they can be really good if you go prepared and if you know how to use them well. Go with the idea of 1) getting ideas that you can follow up on, 2) finding specific information on a career or job that you find interesting or 3) asking some direct questions that are targetted to the professionals you will be talking to. Don't go to an expo thinking you will be handed a job - you will most probably be disappointed. When it comes to managing your career or landing that job, hard work on your part is required.

There are no shortcuts, but getting the right kind of help can really provide a boost. Qualified and experienced career development practitioners are available - they may be a bit hard to find, but if you contact us at Career Dimensions we will do our best to make that part a whole lot easier.